Min 12 – Max 20
Erald Pashaj or Dalina Gjiçali
Albanian or English
To be decided
Do you have bullies, martyrs, narcissists, passives, aggressive, persistent fault-finders, calms, chatterers, complainers, dictators, persecutors, victims and rescuers,in YOUR work environment?
- Then you must ask for this training. We will tell you how to deal with each of the above.
The following topics will be covered:
- The bully.
- The martyr & over-zealous.
- The narcissist.
- The passive-aggressive.
- Clams & chatters.
- Moaners & complainers.
- The power mad, control freak & dictator.
- Persecutor, victim & rescuer.
- The persistent fault-finder.
- Managing problem behaviour.
- This course is for everyone in a company but we strongly suggest it for managers, supervisors, team leaders and key people that have an impact on people.
- You will be able to deal with difficult situations;
- You will be able to neutralize bad behaviour;
- You will be able to disconnect yourself from bad behaviours;
- You will be able to turn bad behaviour into something manageable.