Participant fee:
Participants’ nr:       

2 days
9:00 am
5:00 pm
Contact us
Min 12 – Max 20
Erald Pashaj or Dalina Gjiçali
Albanian or English
To be decided

Training introduction:

“God is on the side not of the heavy battalions, but of the best shots” - Voltaire.

Selling is a vital catalyst to the process of successful business. Usually, only the personal, face-to-face, often one-to-one contact between the customer and a salesperson actually produces business. In modern competitive markets, selling has a multifaceted task to achieve. It must Communicate, Persuade and Differentiate.

The following topics will be covered:

  • Sales key elements.
  • Before the sales meeting.
  • Making the right initial impression.
  • Discovering customer needs.
  • Presenting the best case.
  • Handling objections.
  • Closing successfully.
  • Follow up activity.

Target group:

Sales is a Scandinavian word that means “to serve”, and this course is designed exactly for people that serve to customers as sales, for your sales force as a fist step to become professional sales. 

Your benefits:

  • You will see sales in a different light, through practical advises which are used everyday;
  • You will be able to prepare yourself properly for a sales meeting; 
  • You will be able to conduct a very good sales meeting;
  • You will be able to get more “yes’s” than “no’s”.